Khao Yai resort threatening 3 million baht lawsuit for dangerous evaluation named

More details have emerged because the lodge in Khao Yai in Nakhon Ratchasima has held tight of their vow to sue a girl who left a barely unfavorable review for 3 million baht. The names of the resort and the lady concerned have been made more public as a lawyer representing the woman gave particulars about the incident.
Sittra Biebangkerd stated he was representing a shopper named Ms Khing who had posted a evaluation that rated the Ozone Hotel Khao Yai a 6 out of 10. She posted the mildly adverse evaluation on December 19 on Agoda, the popular lodge reserving website based in Singapore though a part of the American company Booking Holdings that includes the larger web site Booking.com.
In Mold , she complained about the high quality of the service she acquired and the services that the resort offered and ranked the hotel as a 6 out of 10, not an intensely unfavorable rating, but not a glowing critique.
Though she believed to review was nameless, she soon obtained a threatening name from the resort claiming that they thought of her evaluation defamation in accordance with Thai legislation, and that she had ruined the status of their property.
They demanded that she delete her evaluation instantly, and issue public apologies in 5 main newspapers daily for one week. She was additionally given 15 days to pay compensation of three million baht for the damages caused by her review. The resort threatened that if she didn’t comply she could be hit with civil and legal lawsuits for the review.

The lawyer stated that he had taken on the case and will be defending her in opposition to any expenses that the hotel recordsdata. The lady mentioned she was shocked by the harsh phone call and demands and felt very threatened and that’s why she contacted a lawyer.
She stated that she was just a regular buyer with no hidden agenda who posted what she thought was an trustworthy assessment of her keep. She even issued an apology to the lodge saying that she wrote the review in good religion hoping that constructive criticism would help them enhance their property for future guests.
If the resort thought that the injury their customer service popularity would receive from the review was dangerous, the predictable backlash they obtained online should certainly be worse. Their Facebook web page was flooded with comments relating to their three million baht risk to the purpose that they had to disable commenting on their posts.
Thai social media exploded with folks arguing that clients have a proper to complain about a unhealthy experience. Some additionally attacked Agoda for the obvious looseness of their privacy policy that allowed the resort to get data on who left the evaluation she thought was anonymous and go after her..

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